Please convey my thanks to Kevin for the great customer service he practices.
You will continue to receive all the business I can give/refer to you.
Just a note to say how impressed I was by the excellent service, which extended beyond “the call of duty.”
It’s come by … I will definitely use Monster Plumbing again in future and will recommend it highly to others.
I must add that I am very impressed with the quick, friendly and professional service I have received from everyone at Monster Plumbing and will make sure I spread the word to all my friends that if they need a plumber your company gets a 4 star rating from me.
Guys, what FANTASTIC SERVICE you have.
9.30pm on Wednesday evening my tap sprung a leak, it was instant flood in my kitchen – I had no clue where to find the stop valve outside the house.
I called your 24hour number (mildly hopeful that someone would answer!) and was greeted with a super friendly voice, he confirmed a technician would be at my place within half an hour. He arrived before half an hour was up, fixed the leak and BOOOOOOM all sorted – I could sleep and not wake up to a sea of water.
WOW GUYS – Best money I’ve spent this week. You’ve got a great ground crew and outside team behind your Monster Brand – you ROCK.
Thank you for your patience and for the work done. I hope we can build a sound relationship as I enjoyed your service. I will def refer potential clients to Monster Plumbing.
I find your service and client relationship professional, friendly and outstanding. So refreshing to use organisations like yourselves.
Regards and thanks.
To whom it may concern:-
I would just to like say a HUGE Thank You for your friendly & super efficient handling of my lack of water to my house yesterday evening. I live out on a farm and finding someone to come to my area is never easy, particularly at night!
It’s not easy these days to find such a fantastic company such as yours, with competent staff that handled my case with such ease.
I commend your company, and the super staff you have working there.
Thanks for always getting great service from you !!!
The kind words I provided is really just a small appreciation to Monster Plumbing, unfortunately we have has a few plumbing crisis’s in the past year but lately we really don’t stress anymore cause:
- The Monster (as we refer to you) always answers
- The Monster always provides feedback
- The Monster is always on-time
- The Monster is professional, qualified, friendly and efficient and and and NO REWORK, done right the first time
- The Monster does not take an arm and a leg with them when they are done
Thanks so much for this and even more so for assisting on a Sunday. Supper chuffed with your service!
I would also like to say a huge THANK YOU to the 2 guys who has done the bath replacement, they did an excellent job with minimum tile damage, I am very grateful.
Thank you, and thanks again for the great service.
I really appreciate it,
Thanks for all your help and looking after us.
Thanks for speedy service and eliminating our risk.
On behalf of Milnerton Squash I would like to thank your team, for there totally professional approach to advising and solving our very extensive under floor leak. Your staffs patience with us along with their perseverance, and diligence in overseeing the ongoing instillation of new pipe was exemplary. Our recommendation for your company I’m sure is only one of many endorsements you’ve received and deserve.
I would like to congratulate you on a very efficient service delivery.
We had 2 emergency call outs to your company over the last 2 weeks.
One was very late on a weeknight and the other was yesterday afternoon.
We did not struggle to get hold of the emergency operators and on both occasions the plumbers kept us up to date of where they are etc.
The office staff we dealt with thus far seem to be very competent, friendly and very willing to help,
Please pass this message of thanks and appreciation to all of them.
Once again, thank you for being a reliable contractor in the industry!
Should you have any queries, please do not hesitate to contact our offices.
Many thanks for your professional and speedy assistance.
Many thanks again.
Thank you for excellent services!
Thank you for your prompt assistance and professional service during the repair of our plumbing nightmare!
Many thanks for your assistance with this repair and excellent service I must say!
Your quick response yesterday was admirable! I will definitely advertise your company on our Tygerhof social group.